If it happens that you do not love your IndicHues products, here is our policy on returns:-
- Products are eligible for return within 7 days of receiving the merchandise.
- In the unlikely event that your order arrives damaged, you need to Email Us with a photo image of the damaged product within 48 hours of receiving your order. We request you to follow the following structure in the email to help us serve you promptly. Subject should be RETURN in the email. Include your name, Order number, pick-up address and reason for return. Our Email id is firstname.lastname@example.org
- If the return is due to an error on our part (incorrect item sent) we will replace the product or reimburse the full invoice value as per customer demand.
- The IndicHues team must receive and approve your return request. Once your request is received and approved, we will arrange for a return pick up at an agreed upon time.
- Our customer care needs to be contacted with an email within 7 days for your return request to be reviewed. Any requests post 7 days will not be entertained. Please refer point-3 for Email structure and email id.
- All returns are subject to the discretion of IndicHues Team. But we're a friendly bunch :)